At Coalescence, we take a Business-first and Client-centric approach to digital transformation. Business-first means that we approach every new engagement focusing on the business as it currently exists and what the plans are for future endeavors, growth, or expansion, and design for scalability beyond that point. This contrasts with a technology-first approach that reshapes the business requirements/processes to fit the technology. Client-centric is a multi-faceted approach that focuses on considering things from the client’s perspective and adapting to them along the journey