We Implement AgentForce Faster and Smarter

Bring the AI Revolution to your Salesforce Org

With Agentforce, you can: Reduce Manual WorkMitigate Human ErrorImprove Employee ExperienceAutomate Pipeline GenerationAccelerate Case Resolution TimeImprove Forecasting AccuracyReduce Customer Acquisition CostImprove CSATEnable Coaching InsightsImprove Close RatesTurbocharge Front Office ProductivityAccelerate Case Resolution Time.

Testimonials

Here’s What Our Clients Say

Salesforce end-to-end Project Delivery

I would definitely recommend them for their expertise in salesforce ecosystem. They did a full org evaluation for us and provided us with recommendations on what salesforce products would help us improve our business and meet our company KPI. Their expertise in the field of reporting is commendable. The team stands out for its exceptional technical expertise, seamlessly adapting to evolving project needs while consistently delivering high-quality solutions on time even when we ran into unexpected impediments. Their commitment extends beyond project completion, offering reliable post-implementation support that ensures sustained success. Transparent communication is a hallmark, of fostering a collaborative environment.

Product Implementation & Ongoing Support

Highly recommend Coalescence and team for product implementation and ongoing platform support. They are really the best in the market for Salesforce/Analytics products.

CRMA Expertise

They are really experts in CRMA field. We worked with them on a really complex use case which the other vendors were not able to resolve. But they came up with scalable, flexible, cost-efficient options to resolve the issues. If you are really looking for someone with CRMA expertise, then I would highly recommend using their services. We plan to use them again for Data cloud and Gen AI in the future.

A Word From our Leader

Now Is the Time to Act

“Salesforce is at the forefront of innovation, and Agentforce exemplifies this leadership. This shift towards automation improves business efficiency and protects our clients’ bottom lines. We are excited to guide our clients through this transformation with focused AI innovation, as Agentforce has generated significant interest among corporate leaders.

Companies that adopt Agentforce quickly will reap the most benefits, but many are uncertain about how to start. Partnering with experts is crucial for identifying optimal AI use cases to maximize investment.”

– Paul Wnek, CEO, Coalescence Cloud Solutions

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Salesforce’s Vision

What Is Agentforce?

Agentforce is here to transform the Customer and Employee Experience through AI-driven solutions and interactions. AI Agents will be able to function as customer support associates, business development reps, personal shoppers, and will even be able to assist with claims processing in the healthcare industry.

They will improve operational efficiency by managing projects like marketing campaigns and optimizing inventory levels. Additionally, Agentforce offers data-driven insights to support decision making and improved customer outcomes.

What you’ll be able to expect from Agentforce is the integration of AI into business operations, a focus on enhancing the experience of both customers and employees, and a commitment to data security and compliance.

As Agentforce evolves, it aims to redefine industry standards through the collaboration of technology and human ingenuity.

– Salesforce

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